In order to be "interculturally competent", an organization must have:
- a policy statement from the organization's top management declaring intercultural competence as top priority
- readiness of management to adapt administrative rules and regulations as much as possible to the needs of cultural groups and minorities
- intercultural competence of the organization's employees actively improved through training
- inclusion of members of other cultures as permanent staff members
- action by the organization for changing administrative regulations which hinder equality of minority members
- system for evaluating organization's cultural inclusion policy
There can be no such thing as an "inter-culturally competent" organization without interculturally competent people in that organization. The people define the nature of that organization.
The ability to communicate effectively with people of different backgrounds, cultures or perspectives is essential to creating an inclusive, productive, and innovative work environment. There are also some structural and organizational measures needed for people to develop and function as inter-culturally competent individuals.
We can help your organization become interculturally competent!